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Whitepapers

Free whitepaper: Web accessibility for web managers pt 1 (Adobe PDF, 140kb) - In this paper, which is part one of a two part document we outline some of the key facts related to web accessibility. The focus is non-technical and it includes a rudimentary scoring system that anyone can use to quickly establish how accessible a website is.

Free whitepaper: Five tips to help you stay focused on your customers in the ‘Web 2.0’age (Adobe PDF, 390kb) - In this paper we suggest a number of steps that can be taken during website planning and project management which will help web managers ensure that the introduction of ‘Web 2.0’ type technologies, is balanced against the need to stay customer focused.

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If you have comments on these papers we'd love to hear them  (each whitepaper is normally linked to a post in our blog), alternatively you can contact us directly.